Questions? Email us at lib-erm@fsu.edu.
Welcome to the new E-books LibGuide! Each of FSU's e-book platforms has its own page with screenshots to help you download chapters, save notes on the text, and much more.
Each platform page contains a short description of the platform, a visual guide to accessing the features of each platform, information on personal accounts and usage restrictions, and links to support material from the platform.
See below for current news and known issues.
ProQuest is reporting some problems with Ebook Central's "Read Online" function. They are working to fix it.
EBSCO e-books downloaded onto mobile devices aren't reliably opening in mobile apps. EBSCO is investigating the problem and recommends reading in the browser on mobile devices until the situation is resolved.
Patrons opening EDS (OneSearch) e-book records in a new tab via the right click menu who then attempt to access the full text through that new tab are occasionally encountering an error box with the message "UserNumber Not Valid." This is a problem on EBSCO's end, and they are working to resolve it. For now, tell patrons that encounter this error to clear their cache and cookies, redo their search in a new browser window, and not use the right click menu to open items in new tabs or windows.
EBSCO Connect is EBSCO's new support site, featuring FAQ, training videos, news, and more for all EBSCO products. Use it to find information and answer questions about EBSCO e-books, EBSCO databases, and EBSCO Discovery Service (EDS), the discovery layer behind OneSearch.
The new guide to linking to resources is now available! Check it out to learn how to make sure saved links will always work.
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