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ASD Tech Desk Handbook

FSU Secure

FSU Guest

If you are not automatically directed to the login page, try the following steps:

  • Ask scholar if they are using a VPN. 
    • Virtual Private Networks do not work on FSUGuest WiFi and having one active means that the login page won't automatically redirect AND the internet won't work
    • If they are comfortable doing so, ask the scholar to disable their VPN
  • Check or ask the scholar if they have a Firewall or security that might be blocking the connection
    • Disable it temporarily
  • If the Wi-Fi login page still doesn't automatically get loaded, one of these options "should" load the wireless registration page:
  • If all of the above fails and a supervisor isn't present, give them the contact information to ITS (1-850-644-4357)
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