ASD Tech Desk Handbook

• If locked, unlock each of the tech cabinets
  • The tech cabinet keys are located in the lock box on the blue, central pillar in office suite 112 and are labeled Tech1 - Tech4
• Turn on the tech desk computer
  • Password: Patrons30*
• Open the desktop app "Firefox for Service Desk" and sign into Alma using your FSUID and password
• Open Microsoft Teams and sign in using your employee credentials

• Open the Word Doc on the desktop titled "CARE Strozier Study Hours Kiosk"
• Ctrl + click on the URL in the Word Doc to open up the login page
  • If the program doesn't automatically login, right-click on the "Username" box and select "Use Saved Login", then "care strozier kiosk"
• Select "Start Kiosk"
• Scroll down and select "CARE Strozier Library Study Time"
• Select "CARE Study Hall"
• If not already, resize the tab to fill the screen

Troubleshooting Internet Issues

• If the internet drops, the wireless dongle may be overheating
• Unplug the wireless dongle that is on the back of the computer, give it a minute to cool down, and plug it back in

• Lock each of the tech desk cabinets
  • The tech cabinet keys are located in the lock box on the blue, central pillar in office suite 112 and are labeled Tech1 - Tech4
• Sign out of the tech desk computer to prevent the system holding onto any of your personal information, logins, etc.